Course Cancellation & Transfer Policy

1) Registration & Payment

Your seat is reserved only after full payment (or deposit, if offered) is received. Because enrollment is limited and course materials/lab resources are ordered in advance, the following cancellation terms apply.

2) Participant Cancellations

All cancellation requests must be submitted in writing (email is fine) and are effective on the date received.

• More than 30 days before the course start date:
  Refund of tuition minus a $250 administrative fee.

• 30 days or fewer before the course start date (including no-shows):
  No refunds. You may transfer to a future date one time (see Transfers) if requested before the course begins.

3) Transfers/Substitutions

• Transfer to a future course date: Allowed one time per registration, subject to seat availability. Must be requested in writing.

• Transfer fee: $150 (waived if request is made more than 30 days before the course).

• Substitute attendee: You may send a qualified substitute (another licensed clinician) at no charge if we’re notified at least 48 hours prior and they meet any prerequisite requirements.

4) Course Changes or Cancellation by Organizer

If the course is rescheduled or canceled by the organizer due to facility issues, or circumstances beyond our control, or under force maejeure:

• We will offer a  full credit toward a future course date.

• We are not responsible for travel costs (airfare, hotel, rental car, etc.). We recommend purchasing refundable travel or travel insurance.

5) Refund Processing

Approved refunds are processed to the original payment method within 7–14 business days.

6) Recording/Materials Policy (if applicable)

If course materials, kits, or lab components have already been shipped or ordered specifically for you, the non-refundable portion may be increased to cover those costs.